Reviews
Leonardo Hotel Utrecht City Center offers a mix of experiences according to guest reviews. The hotel's location is highly praised for its convenience, being close to the train station and city center with easy access to shops and restaurants. Guests appreciated the friendly staff, particularly at reception, who were welcoming and helpful. Some rooms were spacious and well-equipped with amenities like minibars, coffee machines, and comfortable beds. However, there were mixed opinions on room conditions; while some found them clean and satisfactory, others encountered issues like outdated decor or cleanliness concerns. The breakfast buffet received positive feedback for its variety and quality offerings. Despite challenges like noise disturbances from neighboring rooms or street sounds in some cases, guests highlighted the central location as a major advantage of staying at this hotel.
Review score
3.8
out of 5
5 stars
446
4 stars
451
3 stars
251
2 stars
83
1 star
96
We stayed at the Apollo Hotel Utrecht City Center in early February 2022, and had a wonderful experience. The staff is very friendly and genuinely care about their guests. The breakfast was fantastic, and we received a phone call that our breakfast was ready, so that it would be hot when we arrived in the restaurant. The location, accommodations, and staff were all terrific. I can't wait to go back!
The hotel is in a great location - a short walk from the station and also the shops and restaurants of Utrecht city centre. There is a small restaurant on the top floor where you can get a limited range of dinner options (which I didn't try), and an excellent selection in the breakfast buffet (which I did). The hotel is in the process of refurbishment, so you may get an old style room (a bit dated) or you could be lucky. My experience of the older style room was that it was spacious, and there was no disturbance from road noise etc, though there was not very good sound insulation from surrounding rooms, so you may be disturbed by other guests. I would not hesitate in booking this hotel again when in Utrecht
Excellent location right in town, you don't have to walk far for anything you need. friendly helpful staff, I booked a single but on arrival was given upgrade to double which had balcony, very good. Comfy bed, also had fridge in room, liked it.. 👍
Room is large and comfortable. However its poorly lit with a TV / TV remote that doesn't work well and very slow wifi. Not recommended for stays that require work in the hotel or if you want to stream anything. Other than that staff are great and the location is good.
Het hotel staat op een TOP locatie en daar betaal je ook voor.Maar wat je er voor terug krijgt is niet heel bijzonder.Wij zaten op geen idee wat voor verdieping 🤷🏼♀️ Wij moesten 2 liften in en tig trappen/trappetjes op om bij de kamer te komen. Het was een wirwar om bij de kamer te komen. Je mag bijna wel een plattegrond meenemen. 🙈De bedden waren goed, de kamer was schoon en de badkamer had alles wat je nodig had maar niet bijzonder (lees verouderd) maar ook deze was schoon!Wij sliepen hier met z'n drieën (3 vriendinnen) en de kamer was niet heel groot, het balkon mag je eigenlijk geen balkon noemen (je kon er net met z'n tweeën staan)De douche begon lekker (lees druk was goed) maar de 2e had al minder druk, en de 3e had koud water en amper water.Dit is een punt wat betreft ons niet kan.Het ontbijt was prima, en de medewerkers waren vriendelijk.Zou ik het aanraden? Jazeker! maar verwacht niet teveel.P.s wij (3 blonde dames) kregen op geen enkele manier de tv uit, dit kan aan ons hebben gelegen maar het was wel storend in de nacht.(Translated by Google)The hotel is in a TOP location and you pay for that.But what you get in return is not very special.We were on no idea what floor 🤷🏼♀️ We had to use 2 elevators and climb dozens of stairs to get to the room. It was a mess to get to the room. You can almost take a map with you. 🙈The beds were good, the room was clean and the bathroom had everything you needed, but nothing special (read outdated) but it was also clean!The three of us slept here (3 friends) and the room was not very big, you can't actually call the balcony a balcony (the two of us could just stand there)The shower started well (read pressure was good), but the 2nd already had less pressure, and the 3rd had cold water and barely any water.This is a point that we cannot do.The breakfast was fine, and the employees were friendly.Would I recommend it? Of course! but don't expect too much.P.s. we (3 blonde ladies) could not turn off the TV in any way, this may have been our fault, but it was disturbing at night.
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